Open every day, 9 AM to 10 PM

Repair terms

The short rules for every repair at our Oakland shop, in plain words. Questions? Ask us at the counter or call.

Call or text (510) 426-8167

Your price

We tell you the price before we start. Nothing starts until you say yes. If we find another problem, we ask you first.

Your data

Back up your phone before you bring it in. Some repairs can erase a phone. We don't look through your photos or messages.

Parts

Some parts are not made by the phone's maker. Ask us which part your quote uses. After a repair, a phone may not be water resistant anymore.

Warranty

Repairs come with our 60-day limited warranty. Read what it covers on the warranty page.

No fix, no charge

If a repair attempt does not fix the problem, you do not pay for that attempt.

Picking up

We text or call you when it's ready. Please pick it up soon. Ask us how long we can hold it.

If something goes wrong

Tell us first. We'll make it right under the warranty. Unless the law says otherwise, the most we owe is fixing it again or giving back what you paid for that repair.

California law

These terms follow California law. They do not take away any right the law gives you.

Ready when you are. Open until 10 PM.

Text us your model. We reply with a price before you drive over.